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Customer Support: Inquiries on orders, shipping, returns, and more.
Questions? We have answers!
Explore our FAQs to find solutions to common questions. If you need more help, don’t hesitate to contact our support team.
How do I track my order?
Tracking your order is simple! After your order is shipped, you’ll get a confirmation email with a tracking number. Click the tracking number or enter it on our tracking page for real-time updates.
What is your return policy?
We offer easy returns within 30 days. Items must be unused, in their original packaging, with tags. Contact our support for assistance.
How long does shipping take?
We know you’re eager to receive your jewelry. Standard shipping is 3-5 business days within the U.S. Shipping time may vary by product availability and location. We aim for prompt delivery.
Do you ship internationally?
Yes, we ship internationally! Our products are available worldwide. International shipping may take longer and may incur customs fees, which are the customer’s responsibility.
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